What size should I buy?
All sizes listed on the Kappa Australia website are in US sizes. Click here to view our unisex size guide.READ FULL ARTICLE
If you get stuck, our Kappa Crew are on hand to help! You can get in touch below.
How can I get updates on new releases and upcoming sales?
Want to receive email updates on new arrivals, exclusive releases, sales and more from Kappa? Sign up to our mailing list.
To subscribe, head to our homepage, click the pop-up that reads 'Get 15% Off' and enter your email address. The pop-up will look like the below:
The item I want is sold out, will there be a restock?
We'll generally restock our best sellers and core styles. However, we unfortunately won't be able to inform you if and when we will be restocking a specific style.
We recommend keeping up-to-date with new releases and restocks by signing up to our newsletter. To subscribe, head to our homepage, click the pop-up that reads 'Get 15% Off' and enter your email address. The pop-up will look like the below:
How do I get in contact?
Our Kappa Crew are available to help with all enquiries including sizing advice, order tracking and feedback!
Get in touch with the team below.READ FULL ARTICLE
How can I provide feedback?
Do you have a Kappa store where I can look at your products in person?
We don't have a physical Kappa store in Australia just yet. However, our Kappa Crew are available via Messaging and email should you have any product questions!
You can get in touch with the team below.
- Is Kappa on social media? READ FULL ARTICLE
Do you work with any charitable organisations?
We’re privileged to work with some amazing brands and charities that are active in the community. Please keep an eye on our social media channels for opportunities to get involved.
If you or your organisation would like to collaborate with us, please contact email@example.com. If we would like to pursue a relationship, we’ll be in touch with the next steps.
Thanks again for expressing your interest.READ FULL ARTICLE
Can your products be recycled?
We’re committed to minimising environmental impact. It’s an important conversation to have and we understand that we have a long way to go.READ FULL ARTICLE
Accent Group owns the Australasian distribution rights. Though we do not manufacture these products, we support the ethical sourcing and sustainability policies that the global manufacturer has in place.
Within our business, we’re actively working on ways to reduce waste and package our product responsibly. This includes (but is not limited to) the use of recyclable and/or biodegradable bags and driving in-store footwear recycling initiatives. We’re working closely with the ASGA (Australian Sporting Goods Association) who repurpose athletic footwear to create new products, such as gym mats, floors, and playgrounds.
Do you promote equality and diversity?
Accent Group is committed to developing and maintaining an inclusive workplace that embraces and celebrates diversity. Our commitments include (but are not limited to) creating a great place of work that thrives on inclusion and respects and draws on the diverse backgrounds, experiences, knowledge, and skills of our people. Our Diversity & Inclusion Policy is available on our corporate website here. If you suspect or see instances of non-compliance with this policy, please contact our Kappa Crew and we’ll investigate the matter.READ FULL ARTICLE
We’re also proud to work with a wide range of brands that celebrate individual expression and participate in cultural and social events. It’s a privilege to be able to use our platforms to connect with incredible people and organisations that raise awareness and support our community. Please keep an eye on our social media channels for opportunities to get involved.
What initiatives is Kappa working on to reduce environmental impact?
We’re committed to minimising environmental impact. It’s such an important conversation to have and we understand that we have a long way to go. From initiatives including using recyclable and/or biodegradable bags to wholesale logistics consolidation. We are always trying to improve our practices to reduce carbon emissions.READ FULL ARTICLE
We're working closely with the Australian Sporting Goods Association (ASGA), which repurpose athletic footwear to create new products, such as gym mats, floors and playgrounds.
If you suspect or see instances of non-compliance with this policy, please let us know and we’ll ensure this is investigated.
We acknowledge that these are small steps on a long journey. Any ideas and feedback you have are truly valued and appreciated.
Do you manufacture your products?
Accent Group and its related entities are distributors, with manufacturers are based all over the world. Quality, ethics, comfort and style are a priority - we ensure our products and external manufacturers live up to the Kappa standard.READ FULL ARTICLE
Though we do not manufacture these products, we support the ethical sourcing and sustainability policies that the global manufacturer has in place. If you see or suspect any instances of non-compliance, then please get in contact with our Kappa Crew below and we'll investigate the matter.
Do your employees receive a fair wage?
We are a global leader here at Kappa, and we look after our employees from all walks of life.
Our Ethical Sourcing Policy details the minimum standards that must be met as a condition of working with Kappa. You can read about it in more detail here.READ FULL ARTICLE
All suppliers are required to pay employees wages and benefits that meet or exceed the minimum standards of the countries and jurisdictions in which they operate. If you suspect or see instances of non-compliance with this policy, please get in contact with our Kappa Crew below and we'll investigate the matter.