My Account & Terms

To sign up to our mailing list, head to our homepage, click the pop-up that reads 'Get 15% Off' and enter your email address. The pop-up will look like the below:

Joining our mailing list gives you access to updates on new styles and campaigns, upcoming releases and competitions. 

Simply log in to your Kappa online account and you will be able to view your past purchases under 'Order History' on your account dashboard. 

Remember, if you placed your order as a guest and created your account afterwards, your order will not appear on the dashboard. 

Please see instructions below for updating your account details or resetting your password:

Need to update your details?

1. Log into your customer account here and click into 'My Account'
2. Select 'View/Edit Profile Information' and update your account information as required

Need to reset your password?

1. Click 'Account' at the top right of the homepage and select 'Forgot password?'
2. You will be prompted to enter your email address
3. You will then receive an email with instructions on how to reset the password to your account
4. Alternatively, log into your customer account and select 'Edit Password' on your account dashboard

You can place an online order as a guest without having to create an online account. 

We recommend having a Kappa account as you can easily track your orders, view your order history and save an address book, allowing you to checkout faster. You can sign up for a Kappa online account here.

There is an option to unsubscribe from emails at the bottom of each email sent to you.

If you click this link, you will no longer receive updates from Kappa.

If you're having trouble signing into your account, we recommend resetting your password.

Please note that signing up to our mailing list does not automatically create an online account. 

How to reset your password

• To reset your password click here, click 'Forgot password?' and enter your email address. You'll be sent an email with a link to reset your password. Keep an eye on your spam and junk folders as the email may end up there.
  
  
• Haven't received the email? You may not have an account with us yet - Sign up here. If your email is recognised you'll have the option to reset your password. 

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